Getting Started - New Clients

Cargo shipAs your partner in the import/export process, it is important that we understand your business and products so we can tailor our services to meet your needs. We will classify your goods correctly and minimize your exposure to customs penalties. We may also be able to help you take advantage of additional programs and services offered by government departments and agencies involved in import/export activities.

If you are a new customer to Courtney Agencies Ltd., the best first step is to contact us.

Client Information Form - For New and Potential Customers

Word document | PDF

You may also fill out the client information form and fax it to our office at (+1) 604-683-7004 or 1-800-956-8388; or email the information to us at

Once you become a Courtney client, we will ask you to complete one or more agreements to allow us to work on your behalf. For example, the General Agency Agreement (GAA) allows Courtney Agencies Ltd. to clear customs on clients’ behalf at any port in Canada. If you are planning to import goods into Canada, you may complete this form.

Credit Application Form – For New and Existing Customers

Word document | PDF

If you would like to apply for credit, please complete, sign and fax credit application to our office. Please call if you have questions.

General Agency Agreement (Print, complete, fax to Courtney Agencies)

Word document | PDF

If you are only planning a single (one-time) importation, you may instead complete a One Time Power of Attorney Form.

One Time Power of Attorney Form (Complete, sign and fax to Courtney Agencies)

Word document | PDF

Please review and familiarize yourself with the CSCB Standard Trading Conditions document.

CSCB Standard Trading Conditions (Print, review, retain for your records)

Word document | PDF

If you plan to export goods to the U.S., Courtney Agencies Ltd. will provide you with additional required export forms to complete. Please contact our office for assistance.